PRIVACY POLICY


Updated as on: 21 September 2022


PLEASE READ THIS PRIVACY POLICY CAREFULLY. THIS POLICY CAPTURES THE GENERAL TERMS AND CONDITIONS OF DATA COLLECTION, STORAGE AND USAGE FROM INDIVIDUALS INCLUDING BUT NOT LIMITED TO EMPLOYEES, CUSTOMERS AND CONTRACTORS THAT Financial Insight Ventures Private Limited ENGAGES WITH. BY ACCESSING OR USING OUR WEBSITE AND/OR ACKNOWLEDGING THAT YOU HAVE READ THE TERMS AND CONDITIONS ON OUR WEBSITE OR OTHERWISE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY.



This privacy policy (“Privacy Policy”) sets out how Financial Insight Ventures Private Limited (hereinafter referred to as “Finsight”, “we”, “us” and “our” as the context may require) uses, discloses and protects any information that you (hereinafter referred to as “User”, “you” or “your” as the context may require) provide to us or that we collect, when you use finsightventures.in (“Website”) or in ordinary course of business or that we collect directly from you, for your use of services offered by Finsight (“Services”).


We are committed to ensuring that your personal information is protected and we recognize the need for appropriate protection and management of any personally identifiable information (together, “Personal Information”) that you share with us. Accordingly, we collect, process and disclose Personal Information in a manner consistent with the laws of the countries in which we do business.


This Privacy Policy applies to Finsight and governs data collection and usage by Finsight, including such data collection and usage (if any) at this Website. By entering into the Website, you expressly agree to the terms of this Privacy Policy, as applicable.


Finsight will always ensure that we handle your Personal Information, including SPDI (as defined below) securely and carefully. Your Personal Information and/or SPDI will only be used when it is necessary for us in delivering certain essential business functions and activities, including as part of your employment with Finsight. Finsight will not use your Personal Information and/or SPDI for purposes unrelated to the services we provide, subject to first obtaining your consent. In most circumstances the Personal Information and/or SPDI that we collect will be supplied directly by you.


What Personal Information do we collect?


Finsight collects from you, Personal Information as understood under the Information Technology Act, 2000 (“Act”) read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Rules”), and other applicable laws of India, only if you provide it voluntarily. It does not collect, use, store or retain sensitive personal data, as defined in the Rules unless you specifically consent to provide the same.


For reference, personal information has been defined under the Rules as any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.


Under the Rules, Sensitive Personal Data or Information (“SPDI”) of a person has been defined as such personal information which consists of information relating to,


  1. password;

  2. financial information such as bank account or credit card or debit card;

  3. other payment instrument details;

  4. physical, physiological and mental health condition;

  5. sexual orientation;

  6. medical records and history; or

  7. biometric information.


The types of Personal Information that may be collected by Finsight include name, address, e-mail address, information relating to income and modes of savings, descriptions relating to nature of activities engaged in by individuals, information relevant for us to perform adequate credit evaluations, etc., subject to the nature and purpose for which such Personal Information is so collected. Most of the Personal Information is collected for service requests wherein information is collected and stored for the purpose of taking action. No information will be shared with any third party.


For the employees of Finsight, Finsight reserves liberties to engage with external agencies to conduct routine background checks, upon receipt of a job application, where information is voluntarily provided by an existing or a confirmed employee (including a potential candidate applying for a job with us). All such information will remain confidential and will not be disclosed to any third party, unless otherwise as specifically provided in this Privacy Policy and as required by law.


The collection of Personal Information and/or SPDI shall be limited to that which is necessary for the purposes identified by Finsight. Personal Information and/or SPDI shall not be collected indiscriminately. Both the amount and the type of information collected shall be limited to that which is necessary to fulfil the purposes identified.


For users who access our Website, Finsight does not collect Personal Information and/or SPDI about you when you visit the Website unless you volunteer to provide that information to us. However, our Website may not work without routing information and certain essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our Website but may prevent certain features from working. For any optional information that is requested at the Website, failure to provide the requested information will mean that the particular feature or service associated with that part of the webpage may not be available to you.


  1. Automatic information


Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the internet; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through and from our Website, including date and time; cookie number; and the phone number you used to call our customer helpdesk. We may also use browser data such as cookies or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.


  1. Personal Information from Website users


If you visit the Website just to browse, read pages or download information, but do not register for any specific purpose, Finsight gathers and stores certain information about your visit automatically. Such information is not stored beyond the period of completion for the purposes for which it is collected. Finsight sometimes uses this non-personally identifiable information, inter alia, to improve the Website design, content and primarily to give you a better browsing experience. The information collected from the users may be used by Finsight to answer your questions, assist you with any services and to support direct marketing and other marketing opportunities of Finsight.


  1. Personal Information from potential candidates and employees


As ordinary practise, employees at Finsight are required under respective applicable policies at Finsight, to provide Personal Information including SPDI as understood under the Rules (together, “Employee Information”). These may include collection of (a) medical information of the employee for the purposes of insurance; (b) bank account details of the employee for the purposes of payroll; (c) fingerprints of the employee as a matter of security and entry into Finsight’s premises, etc. In addition to the above, Finsight may also require other details from its employees, including (a) date of birth; (b) marital status, for the purposes of family health insurance plan provided by Finsight; (c) number of children, if any, etc.


For applicants seeking a position with Finsight, we will use the following information about you in order to process your application:



At Finsight, we understand the importance of and value each Employee Information. Employee Information is disseminated only for the purposes of procuring policies such as insurance coverages and maintaining data bases. By accepting this Privacy Policy, the employees consent to the disclosure and usage of the Employee Information, as and when required to necessary third parties. Finsight may also disclose Employee Information if it believes in good faith that such disclosure is necessary to comply with relevant laws or to respond to claims or comply with legal process served on Finsight or protect or defend the rights or property of Finsight.


Why do we collect Personal Information?


We collect and use Personal Information and SPDI, where applicable, for purposes including:


  1. validate your identity;

  2. identify you when you contact us;

  3. perform credit checks;

  4. perform criminal records checks;

  5. carry out background and reference checks;

  6. assess your suitability for a role (including checking you are legally entitled to work in India);

  7. to deal with requests you send us;

  8. to respond to your queries;

  9. to better understand your needs, enabling us to improve our products and services;

  10. for internal record keeping including records relating to our hiring processes;

  11. to create a professional and an informative working environment for our employees and provide benefits such as medical insurance with ease;

  12. to circulate promotional emails about new products, special offers or other information which we think you may find interesting;

  13. to monitor the security and use of information technology systems;

  14. monitor and report compliance with applicable legislation and regulations;

  15. to deal with any complaints or legal claims;

  16. to protect against fraud or theft;

  17. to authenticate your access to Finsight services you are authorised to access;

  18. to provide you updates on changes to our policies or terms and conditions and to contact you (by telephone, email, fax or mail) for market research purposes;

  19. to customise the Website according to your interests; and

  20. manage our business in an efficient and proper manner, including the management of our financial position, our resources, the risks to which we are exposed and the way in which we arrange our internal operations.


If you fail to provide the information when requested which is necessary for us to consider your application (such evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to prevent us with relevant details, we will not be able to take your application further.


At any point of time, Finsight does not sell any information that it may collect from users of this Website, or its employees. Finsight may use and disclose the Personal Information that it collects in general and from this Website for any lawful purpose that it considers appropriate.


Except as disclosed in this Privacy Policy, Finsight will not share your Personal Information and/or SPDI with third parties that Finsight knows will use the information to contact you to promote products and services offered by the third party.


Who do we share your Personal Information with?


For employees or applicants at Finsight, to enable us to process your application and enter into an employment contract with you we will share your personal data with:

  1. Companies to whom we outsource the delivery of some of our services;

  2. Companies who help us with administrative services, including printing, mailing and IT services;

  3. Companies who help us with pre-employment screening and background checking;

  4. Credit reference agencies;

  5. Secure information storage and destruction providers;

  6. Our legal or other professional advisors, including our auditors;

  7. Public bodies (such as law enforcement agencies, regulatory authorities or tax agencies);

  8. Fraud and crime prevention agencies; and

  9. Courts, to comply with legal requirements, and for the administration of justice.


How do we collect Personal Information?


Information at Finsight and on our Website is collected in a number of ways including:

  1. information voluntarily given by you at the time of joining Finsight as an employee;

  2. if you sign-up to any of our promotional offer communication;

  3. if you open an account with us; or

  4. through your IP address to ensure that you are protected against any unwanted theft or fraud.


Direct marketing


If applicable and if you do not want to be contacted about all the latest special offers, events and news, please contact our Customer Relations Department on contact@finsightventures.in.


Your rights


  1. Accessing your information


You may ask for a copy of the Personal Information and/or SPDI we hold about you by writing to us at info@finsightventures.in.


  1. Correcting your information


We try to ensure all of your Personal Information and/or SPDI is accurate. If you find any inaccuracies or if your details change, please notify us promptly and we will correct them.


  1. Erasing or restricting use of your information


You may ask us to erase or restrict use of your Personal Information and/or SPDI. If you do, we will comply with your request unless there is a legal reason for us not to (for example, if a law says we must retain records for a fixed period and to do so we must retain your Personal Information and/or SPDI).


  1. Withdrawing consent


Where the legal basis for us processing your Personal Information and/or SPDI is that you have given your consent to that processing, you may withdraw your consent at any time. If you do so we will stop processing your Personal Information and/or SPDI promptly.


Cookies


A cookie is a small data file that is stored by your web browser on your computer. To facilitate and customize your experience with the Website, we may store cookies on your computer. We may use cookies to record how often you visit our Website, and what pages you go to on our site. The cookie itself does not have Personal Information or SPDI in it, so anonymity of yours and any information relating to you is maintained throughout the time you access our Website. The cookies do not contain your name, address, telephone number, email address or the details of your internet service provider. We use cookies to save your time while using the Website, remind us of who you are, and track and target your interests in order to provide a customized experience. Cookies also allow us to collect non-personally identifiable information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.


External service providers


There may be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.


Law and order


We cooperate with law enforcement authorities, as well as other third parties to enforce laws dealing with intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information, including SPDI, about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us or you to legal liability or any political action.


Other information collectors


Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information collected by Finsight from you. To the extent that you disclose your information to other parties, when you are on other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them and you consent to exercise necessary caution before disclosing your Personal Information to others.


Security and confidentiality


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Finsight has put in place reasonable procedures, not lower than the standards of IS/ISO/IEC 27001 to safeguard and secure the information collected online. However, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot ensure that all of your private communications and other Personal Information or SPDI, where applicable, will never be disclosed in ways not otherwise described in this Privacy Policy. In addition to that, due to the existing regulatory environment, we may not provide protection against data and information being revealed to certain enforcement authorities. By way of example, we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Websites. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your Personal Information or private communications would always remain private. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.


If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any Personal Information and non-personal information contained in those databases. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.


We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of Personal Information and/or SPDI collected in the past without the consent of relevant users / individuals.


Changes to this Privacy Policy


Finsight may at any time revise this Privacy Policy by posting the revised version on this Website. All amended terms shall automatically become effective once they are posted on the Website. By using the Website, you agree to be bound by any such revisions and therefore you should periodically review this page to examine the then-current Privacy Policy.


Dispute resolution


Any questions or concerns regarding the use or disclosure of Personal Information and/or SPDI should be directed to the Grievance Officer at this email address: info@finsightventures.in. Finsight will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information and/or SPDI by reference to the principles contained in this Privacy Policy.


Copyright


Unless otherwise specifically noted, the copyright in all images, text and material on the Website belongs to and vests solely and exclusively with Finsight. Unauthorised reproduction of any text, image or other material without the prior written permission of Finsight in any form whether printed or electronic, is strictly prohibited and violations will be prosecuted to the full extent permitted by law.


Contact us


Finsight is committed to protecting the privacy of your Personal Information and/or SPDI. If you have any questions or comments about our administration of your Personal Information and/or SPDI or the content / execution of this Privacy Policy, please contact us at: info@finsightventures.in.