Updated as on: 21 September 2022
We are committed to ensuring that your personal information is protected and we recognize the need for appropriate protection and management of any personally identifiable information (together, “Personal Information”) that you share with us. Accordingly, we collect, process and disclose Personal Information in a manner consistent with the laws of the countries in which we do business.
Finsight will always ensure that we handle your Personal Information, including SPDI (as defined below) securely and carefully. Your Personal Information and/or SPDI will only be used when it is necessary for us in delivering certain essential business functions and activities, including as part of your employment with Finsight. Finsight will not use your Personal Information and/or SPDI for purposes unrelated to the services we provide, subject to first obtaining your consent. In most circumstances the Personal Information and/or SPDI that we collect will be supplied directly by you.
What Personal Information do we collect?
Finsight collects from you, Personal Information as understood under the Information Technology Act, 2000 (“Act”) read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Rules”), and other applicable laws of India, only if you provide it voluntarily. It does not collect, use, store or retain sensitive personal data, as defined in the Rules unless you specifically consent to provide the same.
For reference, personal information has been defined under the Rules as any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Under the Rules, Sensitive Personal Data or Information (“SPDI”) of a person has been defined as such personal information which consists of information relating to,
financial information such as bank account or credit card or debit card;
other payment instrument details;
physical, physiological and mental health condition;
medical records and history; or
The types of Personal Information that may be collected by Finsight include name, address, e-mail address, information relating to income and modes of savings, descriptions relating to nature of activities engaged in by individuals, information relevant for us to perform adequate credit evaluations, etc., subject to the nature and purpose for which such Personal Information is so collected. Most of the Personal Information is collected for service requests wherein information is collected and stored for the purpose of taking action. No information will be shared with any third party.
The collection of Personal Information and/or SPDI shall be limited to that which is necessary for the purposes identified by Finsight. Personal Information and/or SPDI shall not be collected indiscriminately. Both the amount and the type of information collected shall be limited to that which is necessary to fulfil the purposes identified.
For users who access our Website, Finsight does not collect Personal Information and/or SPDI about you when you visit the Website unless you volunteer to provide that information to us. However, our Website may not work without routing information and certain essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our Website but may prevent certain features from working. For any optional information that is requested at the Website, failure to provide the requested information will mean that the particular feature or service associated with that part of the webpage may not be available to you.
Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the internet; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through and from our Website, including date and time; cookie number; and the phone number you used to call our customer helpdesk. We may also use browser data such as cookies or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Personal Information from Website users
If you visit the Website just to browse, read pages or download information, but do not register for any specific purpose, Finsight gathers and stores certain information about your visit automatically. Such information is not stored beyond the period of completion for the purposes for which it is collected. Finsight sometimes uses this non-personally identifiable information, inter alia, to improve the Website design, content and primarily to give you a better browsing experience. The information collected from the users may be used by Finsight to answer your questions, assist you with any services and to support direct marketing and other marketing opportunities of Finsight.
Personal Information from potential candidates and employees
As ordinary practise, employees at Finsight are required under respective applicable policies at Finsight, to provide Personal Information including SPDI as understood under the Rules (together, “Employee Information”). These may include collection of (a) medical information of the employee for the purposes of insurance; (b) bank account details of the employee for the purposes of payroll; (c) fingerprints of the employee as a matter of security and entry into Finsight’s premises, etc. In addition to the above, Finsight may also require other details from its employees, including (a) date of birth; (b) marital status, for the purposes of family health insurance plan provided by Finsight; (c) number of children, if any, etc.
For applicants seeking a position with Finsight, we will use the following information about you in order to process your application:
personal details such as your full name (and any maiden or previous name), current and previous addresses, nationality, date of birth, marital status and dependents, telephone numbers, e-mail addresses and passport, driving licence, national identifier, ethnic origin and disability details;
Details of your emergency contact(s);
Details of your employment circumstances such as offer letters (past or from other employers), your current role, salary, pension, benefits information;
Recruitment information (including copies of right to work documentation, references and other information included in a resume or cover letter or as part of the application process);
Bank account details (account number and bank name);
Information from law enforcement and crime reference agencies; and
Information from credit reference agencies.
Why do we collect Personal Information?
We collect and use Personal Information and SPDI, where applicable, for purposes including:
validate your identity;
identify you when you contact us;
perform credit checks;
perform criminal records checks;
carry out background and reference checks;
assess your suitability for a role (including checking you are legally entitled to work in India);
to deal with requests you send us;
to respond to your queries;
to better understand your needs, enabling us to improve our products and services;
for internal record keeping including records relating to our hiring processes;
to create a professional and an informative working environment for our employees and provide benefits such as medical insurance with ease;
to circulate promotional emails about new products, special offers or other information which we think you may find interesting;
to monitor the security and use of information technology systems;
monitor and report compliance with applicable legislation and regulations;
to deal with any complaints or legal claims;
to protect against fraud or theft;
to authenticate your access to Finsight services you are authorised to access;
to provide you updates on changes to our policies or terms and conditions and to contact you (by telephone, email, fax or mail) for market research purposes;
to customise the Website according to your interests; and
manage our business in an efficient and proper manner, including the management of our financial position, our resources, the risks to which we are exposed and the way in which we arrange our internal operations.
If you fail to provide the information when requested which is necessary for us to consider your application (such evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to prevent us with relevant details, we will not be able to take your application further.
At any point of time, Finsight does not sell any information that it may collect from users of this Website, or its employees. Finsight may use and disclose the Personal Information that it collects in general and from this Website for any lawful purpose that it considers appropriate.
Who do we share your Personal Information with?
For employees or applicants at Finsight, to enable us to process your application and enter into an employment contract with you we will share your personal data with:
Companies to whom we outsource the delivery of some of our services;
Companies who help us with administrative services, including printing, mailing and IT services;
Companies who help us with pre-employment screening and background checking;
Credit reference agencies;
Secure information storage and destruction providers;
Our legal or other professional advisors, including our auditors;
Public bodies (such as law enforcement agencies, regulatory authorities or tax agencies);
Fraud and crime prevention agencies; and
Courts, to comply with legal requirements, and for the administration of justice.
How do we collect Personal Information?
Information at Finsight and on our Website is collected in a number of ways including:
information voluntarily given by you at the time of joining Finsight as an employee;
if you sign-up to any of our promotional offer communication;
if you open an account with us; or
through your IP address to ensure that you are protected against any unwanted theft or fraud.
If applicable and if you do not want to be contacted about all the latest special offers, events and news, please contact our Customer Relations Department on firstname.lastname@example.org.
Accessing your information
You may ask for a copy of the Personal Information and/or SPDI we hold about you by writing to us at email@example.com.
Correcting your information
We try to ensure all of your Personal Information and/or SPDI is accurate. If you find any inaccuracies or if your details change, please notify us promptly and we will correct them.
Erasing or restricting use of your information
You may ask us to erase or restrict use of your Personal Information and/or SPDI. If you do, we will comply with your request unless there is a legal reason for us not to (for example, if a law says we must retain records for a fixed period and to do so we must retain your Personal Information and/or SPDI).
Where the legal basis for us processing your Personal Information and/or SPDI is that you have given your consent to that processing, you may withdraw your consent at any time. If you do so we will stop processing your Personal Information and/or SPDI promptly.
External service providers
There may be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.
Law and order
We cooperate with law enforcement authorities, as well as other third parties to enforce laws dealing with intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information, including SPDI, about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us or you to legal liability or any political action.
Other information collectors
Security and confidentiality
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any Personal Information and non-personal information contained in those databases. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of Personal Information and/or SPDI collected in the past without the consent of relevant users / individuals.
Unless otherwise specifically noted, the copyright in all images, text and material on the Website belongs to and vests solely and exclusively with Finsight. Unauthorised reproduction of any text, image or other material without the prior written permission of Finsight in any form whether printed or electronic, is strictly prohibited and violations will be prosecuted to the full extent permitted by law.